Workplace Success – Seven Key Skills you’ll Need

Training Duration: 1 Days

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Learning Fields:

There have been a number of studies that identify the key skills that workers need to be successful.

Overview

There have been a number of studies that identify the key skills that workers need to be successful. Various studies call them different things – critical employability skills, soft skills, or transferrable skills. Regardless of the name these skills are critical for workplace success. Seven of the most commonly identified skills are: Being a Productive Team Member, Flexibility, Problem Solving, Resourcefulness, Giving and Receiving Feedback, Self-Confidence, Creative Thinking and Emotional Intelligence. Many of us possess one or more of these attributes already and perhaps all of them. Luckily these skills can be improved upon through training. This one-day module looks to take you from where you are now to a new level of understanding for the key skills that will help to make you successful at work.

Module Value

This module supports capacity-building programmes by strengthening individual and team performance in institutional and organizational contexts. It can be adapted to public sector institutions, international development projects, and corporate environments, and integrated into broader reform or performance improvement initiatives.

Learning Objectives

  • Know your own team member roles and responsibilities.
  • Understand ways to be an effective team member.
  • Know how it feels to experience change and know your level of change tolerance.
  • Understand ways to be flexible in times of change.
  • Know what a problem is and ways to approach problem solving.
  • Recognize the self-fulfilling prophecy and its relevance to their work.
  • Appreciate the variety of behaviours that characterize resourcefulness in the workplace.
  • Identify tips to giving and receiving feedback.
  • Realize the uses of feedback to increase their strengths as leaders in the workplace.

Core Content Areas

  • Being a Team Player
  • Flexibility
  • Problem Solving
  • Resourcefulness
  • Feedback
  • Self-Confidence
  • Creative Thinking
  • Emotional Intelligence

Practical Applications

  • Case-based discussion
  • Guided exercises
  • Group reflection
  • Action planning for workplace application
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