Slack is a cloud-based platform that connects teams with the apps, services, and resources they need to get work done.
Overview
Slack is a cloud-based platform that connects teams with the apps, services, and resources they need to get work done. This module is intended for anyone who wants to start using Slack. Among the topics you will find are how to set up a Slack account and teams, communicate in channels, use Slack’s communication tools, customize user and team preferences, and manage individuals and teams.
Getting Started
The module begins with an overview of Slack, and quickly moves to creating teams, opening channels, communicating through messages, editing profiles, and getting help.
Communicating in Channels
In the next lesson you will delve deeply into messages, learning the basics of how to manage them. You continue with other features such as mentions, announcements, and sharing. You will also discover how to create, manage and work with threads.
Working with Channels
This lesson will increase your expertise, as you explore how to search channels, invite members, join and leave channels, and rename and customize channels. You will also gain the required knowledge to convert public channels to private, and to archive channels.
Communicating with Slack
This lesson offers you more options, such as direct messaging, posts and snippets, and adding and managing files.
Customizing Your Slack Experience
The next proficiencies you will acquire consist of how to add your personal preferences to Slack, including creating and configuring notifications. Adding and managing apps is also an important part of this lesson.
Working with Slack Teams
The final lesson is about teams. You will learn how to customize appearances, settings, and permissions. Changing users’ roles, transferring ownership, exporting team data, and deleting teams are some of the other topics that will be covered.
Module Value
This module supports capacity-building programmes by strengthening individual and team performance in institutional and organizational contexts. It can be adapted to public sector institutions, international development projects, and corporate environments, and integrated into broader reform or performance improvement initiatives.
Learning Objectives
- Understand the role of Slack in modern workplace collaboration.
- Set up and manage Slack accounts, teams, and channels.
- Communicate effectively using messages, threads, and direct messaging.
- Organize and manage information within Slack workspaces.
- Use Slack features to enhance productivity and teamwork.
- Customize Slack settings and notifications for optimal use.
- Integrate Slack into daily business workflows.
Core Content Areas
- Introduction to Slack and its role in workplace collaboration
- Setting up Slack accounts, teams, and workspaces
- Creating, managing, and organizing channels
- Communication tools: messages, mentions, threads, and announcements
- Direct messaging and file sharing
- Working with posts, snippets, and shared resources
- Searching and retrieving information within Slack
- Managing channel membership and permissions
- Customizing user preferences and notifications
- Integrating apps and tools into Slack workflows
- Team management: roles, permissions, and administration
- Best practices for collaboration, productivity, and information sharing
Practical Applications
- Case-based discussion
- Guided exercises
- Group reflection
- Action planning for workplace application
