A Structured Approach to Capacity Building

These modules are not standalone training products.

They are building blocks that can be combined into structured capacity-building programmes aligned with organizational objectives.

Soft skills are the essential bridge between strategy and performance. In international development projects, strengthening leadership, communication, and organizational effectiveness is key to achieving sustainable results.

This catalogue presents 180 training modules designed to support capacity-building components in institutional and organizational development programmes.

Select the training modules that match your needs — or build a tailored capacity-building programme

Filter by learning field and duration

Learning Field
Duration (Days)
A sales person talking into the phone to close a deal with a client

Appreciative Inquiry

Training Duration: 1 Days

Training Fields: Work environment

Do you love those moments of exception, when everything seems to have come together and things are working beautifully?

Overview

Do you love those moments of exception, when everything seems to have come together and things are working beautifully? Would you like to create an environment where those rare extraordinary moments become the norm? Then you may just be ready to learn the value of Appreciative Inquiry, also known as AI. AI is a method for implementing change that is rooted in being positive, sharing stories of things that work well, and leveraging people’s strengths and the power of co-creation to initiate lasting, powerful changes that can make an organization the best it has ever been, because of people who care and are committed.

Module Value

This module supports capacity-building programmes by strengthening individual and team performance in institutional and organizational contexts. It can be adapted to public sector institutions, international development projects, and corporate environments, and integrated into broader reform or performance improvement initiatives.

Learning Objectives

  • Recognize and work with the fundamentals of Appreciative Inquiry
  • Describe the 4-D’s of Appreciative Inquiry: discovery, dreaming, design, and destiny
  • Work through a simple Appreciative Inquiry process
  • Create thoughtful, meaningful questions for their own Appreciative Inquiry initiative
  • Help organizations review what is important, what they can become, and how they can get there

Core Content Areas

  • Defining Appreciative Inquiry
  • Success Principles
  • The 4-D Model
  • Test Driving

Practical Applications

  • Case-based discussion
  • Guided exercises
  • Group reflection
  • Action planning for workplace application

Employees listening to presentation

An Environment Audit Primer

Training Duration: 1 Days

Training Fields: Work environment

This one-day module provides participants with the knowledge and skills to conduct internal environmental audits.

Overview

This one-day module provides participants with the knowledge and skills to conduct internal environmental audits. Practical, proven techniques for planning, conducting, and reporting on internal environmental audits will be introduced. Role-plays and case studies based on actual audits will be used to reinforce the concepts and provide participants with practice in applying the principles to situations typically encountered during internal auditing.

Module Value

This module supports capacity-building programmes by strengthening individual and team performance in institutional and organizational contexts. It can be adapted to public sector institutions, international development projects, and corporate environments, and integrated into broader reform or performance improvement initiatives.

Learning Objectives

  • Explain the different types of audits and the levels of auditing available.
  • Know the qualifications of auditors and the preparation that they need to conduct an audit.
  • Understand the basics steps in an audit and how auditors gather information and evidence.
  • Develop open-ended questions which will help in audit interviews.
  • Understand the essential aspects of an audit checklist.
  • Develop an audit checklist based on EMS procedures.
  • Prepare for an audit.
  • Use an Internal Audit Noncompliance and Corrective Action Report to record non-conformances.
  • Understand the corrective action process and its importance in closing out non-conformances.
  • Gain experience in conducting audit closing meeting.

Core Content Areas

  • Auditing
  • Internal Audit
  • The Audit
  • Audit Checklist
  • Conducting an Audit
  • Noncompliance and Corrective Action
  • Audit Closing

Practical Applications

  • Case-based discussion
  • Guided exercises
  • Group reflection
  • Action planning for workplace application

Safety Officer checking the work sites

Planning for Workplace Safety

Training Duration: 1 Days

Training Fields: Safety

Beginning with the Organizational Safety Policy, the company’s Safety Plan shows that Senior Management takes the commitment to worker health and safety seriously.

Overview

Beginning with the Organizational Safety Policy, the company’s Safety Plan shows that Senior Management takes the commitment to worker health and safety seriously. The safety plan provides a system of policies, procedures and practices to help prevent accidents/incidents, gives workers the knowledge to help them create a safe working environment and outlines a consistent methodology for the company’s approach to Health and Safety. It is one of the more important safety documents that a company can produce. This workshop will give you the foundation to develop your Organizational Safety Plan and take the next step in building your safety culture.

Module Value

This module supports capacity-building programmes by strengthening individual and team performance in institutional and organizational contexts. It can be adapted to public sector institutions, international development projects, and corporate environments, and integrated into broader reform or performance improvement initiatives.

Learning Objectives

  • What a safety plan will include
  • How to understand and write an Organizational Safety Policy
  • The importance of the Introduction to the Safety Plan
  • How to develop a basic Communications Plan for a specific accident/incident occurrence
  • Ways to decide on training solutions to common accidents/incidents
  • How to understand and explain the importance and structure of Incident Response Plans and Critical Incident Response Plans
  • How to understand Safety Inspections and Safety Audits as methods to identify unsafe conditions and apply corrective action
  • How to use a 6S Inspection Checklist to conduct a 6S Inspection
  • How to brainstorm policies and procedures that you might find in the Appendix of a Safety Plan
  • How to help your organization write, implement, and review a safety plan

Core Content Areas

  • Organizational Safety Policy
  • Introducing the Safety Plan
  • Communications Plan
  • Safety Training
  • Incident Response Plan
  • Safety and Health Inspections
  • Safety Audits
  • Appendix

Practical Applications

  • Case-based discussion
  • Guided exercises
  • Group reflection
  • Action planning for workplace application

Health and safety supervisor is checking the daily reports with construction engineer

Workplace Health and Safety – The Supervisor’s Role and Responsibilities

Training Duration: 1 Days

Training Fields: Safety

This module aims to provide an understanding of the supervisor’s role in organizational health and safety.

Overview

This module aims to provide an understanding of the supervisor’s role in organizational health and safety. It will explore the requirements of due diligence, the rights of workers, supervisor and worker health and safety requirements, employee competency, and the role of Health and Safety Committees. The module will also look at supervisor’s roles in hazard identification and control, accident reporting and investigation and the importance of communicating health and safety information. This one-day module will highlight the most important aspects of the supervisor’s role so that they can participate effectively in health and safety responsibilities and work towards the continual improvement of health and safety performance in their organization

Module Value

This module supports capacity-building programmes by strengthening individual and team performance in institutional and organizational contexts. It can be adapted to public sector institutions, international development projects, and corporate environments, and integrated into broader reform or performance improvement initiatives.

Learning Objectives

  • Understand the employer’s responsibility to display due diligence for organizational health and safety
  • Know and understand the three rights of workers
  • Identify the responsibilities and roles of supervisors and workers in organizational health and safety
  • Realize the role of the Health and Safety Committee in organizational health and safety
  • Identify the responsibilities of supervisors and workers in hazard identification, assessment and control, safety and health inspections, and accident reporting and investigation
  • Create an employee orientation checklist
  • List the necessary health and safety training for employees
  • Understand the importance of communicating health and safety information

Core Content Areas

  • Workplace Health and Safety Experience
  • Worker Rights
  • Supervisor and Worker Health and Safety Responsibilities
  • Health and Safety Committees
  • Hazard Identification, Assessment, and Control
  • Employee Competency
  • Accident Reporting and Investigating
  • Communicating Health and Safety Information

Practical Applications

  • Case-based discussion
  • Guided exercises
  • Group reflection
  • Action planning for workplace application

Contractor employees wearing safety vests and helmets in construction site

Workplace Ergonomics – Injury Prevention Through Ergonomics

Training Duration: 2 Days

Training Fields: Safety

The human body is a fragile system, and we put many demands on it every day. Activities like reaching to get supplies off of a shelf, sitting in front of a computer for hours every day, and moving heavy products around t

Overview

The human body is a fragile system, and we put many demands on it every day. Activities like reaching to get supplies off of a shelf, sitting in front of a computer for hours every day, and moving heavy products around the shop can all take a toll on our bodies. In this two-day workshop, you will learn how to make your environment as ergonomic as possible.

Module Value

This module supports capacity-building programmes by strengthening individual and team performance in institutional and organizational contexts. It can be adapted to public sector institutions, international development projects, and corporate environments, and integrated into broader reform or performance improvement initiatives.

Learning Objectives

  • Define ergonomics and its related terms
  • Identify where to get ergonomics information for your region
  • Identify how ergonomics can be incorporated into your workplace
  • Assess your environment for ergonomic hazards, create ways to resolve those issues, and plan for implementation
  • Review and evaluate your ergonomic efforts
  • Use change management techniques effectively
  • Describe the basic principles of ergonomics
  • Outline ergonomic practices for sitting, standing, lifting, carrying, pushing, and pulling
  • Design an ergonomic workstation
  • Identify important ergonomic features of tools and machines
  • Understand the role that environmental factors (such as sound, air quality, and light) play in ergonomics

Core Content Areas

  • The role of ergonomics in your workplace
  • The ergonomic assessment cycle
  • Identifying and assessing ergonomic hazards
  • Developing a plan to address ergonomic issues
  • Identifying and implementing solutions
  • Obtaining employee buy-in
  • Tips for successful implementation
  • Reviewing your ergonomics program
  • Basic ergonomic principles
  • Optimal sitting and standing
  • Safe lifting and transporting
  • Ergonomic workstations and safe tool selection and use
  • Creating an ergonomic environment
  • Bringing it all together

Practical Applications

  • Case-based discussion
  • Guided exercises
  • Group reflection
  • Action planning for workplace application

Safety manager typing on laptop

Safety in the Workplace

Training Duration: 1 Days

Training Fields: Safety

Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year.

Overview

Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lifelong impact on workers. Introducing a safety culture into your organization, where safety is valued as an integral part of the business’s operation, not only saves the business time and money, it also builds a committed, loyal, healthy workforce. This one-day module will give you the foundation to start building your safety culture.

Module Value

This module supports capacity-building programmes by strengthening individual and team performance in institutional and organizational contexts. It can be adapted to public sector institutions, international development projects, and corporate environments, and integrated into broader reform or performance improvement initiatives.

Learning Objectives

  • Understand the difference between a safety program and a safety culture
  • Use resources to help you understand the regulations in your area
  • Launch a safety committee
  • Identify hazards and reduce them
  • Apply hiring measures that can improve safety
  • Explain what a safety training program will involve
  • Identify groups particularly at risk for injury and know how to protect them
  • Help your organization write, implement, and review a safety plan
  • Respond to incidents and near misses
  • Understand the basics of accident investigation and documentation

Core Content Areas

  • Defining a safety culture
  • Governing bodies and resources
  • Getting started
  • Identifying hazards
  • Resolving hazards
  • Taking proactive measures
  • Identifying groups at risk
  • Writing a safety plan
  • Implementing the plan
  • Incident management
  • Reviewing the program

Practical Applications

  • Case-based discussion
  • Guided exercises
  • Group reflection
  • Action planning for workplace application

A businessman in vest and helmet reviewing the results

Developing a Safety Procedure Manual

Training Duration: 1 Days

Training Fields: Safety

Safety procedures are the backbone of an organization’s Safety Management System. They provide consistency and when followed create a safe working environment and greater productivity due to less injury down time.

Overview

Safety procedures are the backbone of an organization’s Safety Management System. They provide consistency and when followed create a safe working environment and greater productivity due to less injury down time. However, safety procedure writing is more difficult and time consuming than it at first appears. This module will give you the foundation to start writing effective safety procedures.

Module Value

This module supports capacity-building programmes by strengthening individual and team performance in institutional and organizational contexts. It can be adapted to public sector institutions, international development projects, and corporate environments, and integrated into broader reform or performance improvement initiatives.

Learning Objectives

  • Develop a Safety Procedure Template
  • Develop a flowchart to accurately depict process activities
  • Use brainstorming to gather necessary information for safety procedure creation
  • Understand a variety of procedure types (Step-by-Step, Playscript, Decision Tree, Decision Tables)
  • Write and revise Step-by-Step safety procedures
  • Add communication elements to safety procedures

Core Content Areas

  • Setting the Stage
  • Safety Procedures Basics
  • Flowcharting
  • Gathering Information
  • Procedure Writing
  • Honing the Draft Procedure
  • Some Other Methods
  • Procedures Building

Practical Applications

  • Case-based discussion
  • Guided exercises
  • Group reflection
  • Action planning for workplace application

A manager thinking about critical problem during a meeting

Critical Thinking

Training Duration: 2 Days

Training Fields: Personal development

In today’s society, many people experience information overload. We are bombarded with messages to believe various ideas, purchase things, support causes, and lead our lifestyle in a particular way.

Overview

In today’s society, many people experience information overload. We are bombarded with messages to believe various ideas, purchase things, support causes, and lead our lifestyle in a particular way. How do you know what to believe? How do you separate the truth from the myths? The answer lies in critical thinking skills. The ability to clearly reason through problems and to present arguments in a logical, compelling way has become a key skill for survival in today’s world. This two-day workshop will give you some practical tools and hands-on experience with critical thinking and problem solving.

Module Value

This module supports capacity-building programmes by strengthening individual and team performance in institutional and organizational contexts. It can be adapted to public sector institutions, international development projects, and corporate environments, and integrated into broader reform or performance improvement initiatives.

Learning Objectives

  • Define critical and non-critical thinking
  • Identify your critical thinking style(s), including areas of strength and improvement
  • Describe other thinking styles, including left/right brain thinking and whole-brain thinking
  • Work through the critical thinking process to build or analyze arguments
  • Develop and evaluate explanations
  • Improve key critical thinking skills
  • Use analytical thought systems and creative thinking techniques
  • Prepare and present powerful arguments

Core Content Areas

  • Understanding critical thinking
  • Where do other types of thinking fit in? (including whole-brain and left and right brain)
  • Pitfalls to reasoned decision making
  • The critical thinking process
  • A critical thinker’s skill set
  • Creating explanations
  • Dealing with assumptions
  • Common sense
  • Critical and creative thought systems
  • Plenty of hands-on case studies

Practical Applications

  • Case-based discussion
  • Guided exercises
  • Group reflection
  • Action planning for workplace application

A manager reviewing with his team the progress

Emotional Intelligence

Training Duration: 2 Days

Training Fields: Personal development

Develop self-awareness, self-management, empathy, and relationship skills so you can use emotions more intelligently in work and life.

Overview

This highly interactive two-day module helps participants improve their emotional intelligence by understanding emotions in themselves and others and integrating that information into better thinking, decision-making, and behaviour. The module develops a practical mindset and skill set across self-awareness, self-management, self-motivation, empathy, relationship management, emotionally intelligent decision-making, and resilience.

Module Value

This module supports capacity-building programmes by strengthening individual and team performance in institutional and organizational contexts. It can be adapted to public sector institutions, international development projects, and corporate environments, and integrated into broader reform or performance improvement initiatives.

Learning Objectives

  • Understand what emotional intelligence is and how it can improve personal and professional effectiveness.
  • Strengthen self-awareness by identifying and understanding feelings, emotions, strengths, and weaknesses.
  • Apply techniques for self-management, self-motivation, and emotional regulation.
  • Develop empathy, active empathetic listening, and relationship management skills.
  • Use emotional intelligence to improve decision-making, resilience, and cross-cultural effectiveness.

Core Content Areas

  • An emotional intelligence primer
  • Self-awareness
  • Self-management
  • Self-motivation
  • Empathy
  • Relationship management
  • Emotional intelligence in decision making
  • Resilience and cultural/contextual considerations in emotional intelligence

Practical Applications

  • Case-based discussion
  • Guided exercises
  • Group reflection
  • Action planning for workplace application

Looking to strengthen your capacity-building initiatives?

I support organizations in designing structured, results-oriented programmes tailored to their context.

A detailed catalogue of training modules and customised capacity-building programmes is available upon request.